Explore the Dashboard and Manage Your Account in Maxchat: A Simple, Practical Guide

Maxchat Team -

Using Maxchat to manage your business communication? Two key areas you should get familiar with are Dashboard and Account Details. The Dashboard gives you an overview of your communication performance, while Account Details allows you to manage your profile information, password, and account security.

This article will guide you through both features in a relaxed and easy-to-follow manner. No need to worry about technical jargon!

Let’s dive in!

1. Understanding the Maxchat Dashboard: Your Activity Control Center

Think of the Dashboard as your main control room in Maxchat. Its function is to display important information and key metrics related to your activities as an Admin user. Here, you can view summaries of recent activities and monitor your service performance. The Dashboard is designed to be user-friendly and intuitive.

You can access the Dashboard after successfully logging into Maxchat. On the Dashboard page, there are three main summary sections you can view:

  • Today’s Summary:
  • Weekly Inbound & Outbound Chart:
  • Other Status:

2. Managing Your Account Details in Maxchat (Account Details - 2FA)

The Account Details feature allows you to modify your account information as an Agent or Admin. This feature is essential to maintain your personal data and account security.

You can access it through the corresponding menu (as shown in the menu structure). Here’s what you can update:

  • Edit Profile:
  • Change Password:
  • Security (2FA Setup):

Conclusion

Maxchat provides powerful tools to both monitor your service performance via the Dashboard and manage your personal account security through Account Details. By understanding how to navigate the Dashboard, you can gain a clear view of your chat and customer activities. Meanwhile, mastering Account Details, especially enabling 2FA, will help protect your account from unauthorized access.

All these features are designed to be simple, accessible, and efficient, helping you work smarter with Maxchat!


If you require further assistance, please contact the Maxchat support team via WhatsApp.

Need other guides?Visit the Maxchat documentation for comprehensive information on features and usage.