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Optimize
Service and Communication
with Advanced
Omnichannel Solutions.

Manage business messaging efficiently with process automation and AI for the best customer experience.

We have been trusted by 1000+ industries & institutions

With Maxchat WhatsApp API Gateway, you can create

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Broadcast Message

Special packages for broadcast needs according to requirements, without subscribing to chat dashboard

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WhatsApp API

Service to connect WhatsApp Verified with existing systems or applications using REST API and Webhook communication

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Omnichannel

Service with dashboard display, can be used to manage various communication channels with one platform, and can be integrated with various other platforms

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Verification Badge

For initial business needs, starting initial steps to gain customer trust with blue checkmark

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OTP Message

Special service package for OTP delivery, with per-message scheme, without monthly subscription

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Integration & Customization

Integration to existing system or customize Maxchat platform to meet more specific needs

Service Products

Accelerate your business with the best WhatsApp API Maxchat.

item iconOmnichannel
item iconWhatsApp API Only
item iconCustom System

Pro

Rp. 750.000 per bulan

Service suitable for small businesses that want their WhatsApp verified.

Unlimited Users (MAU/MUV)

WhatsApp Business Benefits
check-iconMasking Name
check-iconVerified Badge*
check-iconUnlimited Users
Multi-Agent
check-icon5 Agents
check-iconAgent Division & Supervisor
check-iconAuto Assign Agent
check-iconUnlimited Backup Conversation
check-iconQuick Reply
Broadcast
check-iconSend Text Messages, Files & Multimedia
check-iconBroadcast Scheduling
check-iconDetailed Broadcast Reports
check-iconDownload Broadcast Results
check-iconBroadcast by Group / File Upload
check-iconSelf-Assign Broadcasted Contacts
Chatbot
check-iconCustomizable Greetings
check-iconIntent-Based Responder
check-iconInteractive Button
Ticketing
check-iconAuto-Create Ticket
check-iconTicket Resolve by Agent
check-iconDetailed Ticketing Report
check-iconAuto-Request Customer Feedback
Channel Configuration
check-iconWhatsApp
check-iconTelegram
Contact Database Management
check-iconAutomatically Save Customer Contacts
check-iconPersonalize Contact Profiles
check-iconLabeling & Grouping Contacts by Category
check-iconImport & Export Contacts
check-iconSpecific Agent Assignment
Report Management
check-iconAgent Performance Report
check-iconMessage Usage Report
check-iconActive Customer Report
check-iconAgent Log Activity
Integration
check-iconREST API Support
check-icon1 Webhook
After-Sales Support
check-icon1x Free Online Training
check-iconCustomer Support 8/5++
check-iconTraining Module & Documentation
check-iconWhatsApp Group Support

Business

Rp. 2.000.000 per bulan

Service suitable for medium-level businesses with quite a lot of broadcast needs.

Unlimited Users (MAU/MUV)

WhatsApp Business Benefits
check-iconMasking Name
check-iconVerified Badge*
check-icon1x Free Top-Up Balance
check-iconUnlimited Users
Multi-Agent
check-icon15 Agents
check-iconAgent Division & Supervisor
check-iconAuto Assign Agent
check-iconAuto Distribute Agent by Division
check-iconUnlimited Backup Conversation
check-iconQuick Reply
Broadcast
check-iconSend Text Messages, Files & Multimedia
check-iconBroadcast Scheduling
check-iconDetailed Broadcast Reports
check-iconDownload Broadcast Results
check-iconBroadcast by Group / File Upload
check-iconSelf-Assign Broadcasted Contacts
Chatbot
check-iconCustomizable Greetings
check-iconIntent-Based Responder
check-iconInteractive Button
check-iconDelegate to Agent & Division
check-iconEasy ChatGPT Integration
Ticketing
check-iconAuto-Create Ticket
check-iconTicket Resolve by Agent
check-iconDetailed Ticketing Report
check-iconAuto-Request Customer Feedback
Channel Configuration
check-iconWhatsApp
check-iconTelegram
check-iconFacebook
check-iconInstagram
check-iconTwitter/X
Contact Database Management
check-iconAutomatically Save Customer Contacts
check-iconPersonalize Contact Profiles
check-iconLabeling & Grouping Contacts by Category
check-iconImport & Export Contacts
check-iconSpecific Agent Assignment
Report Management
check-iconAgent Performance Report
check-iconCustomer Satisfaction Report
check-iconMessage Usage Report
check-iconActive Customer Report
check-iconAgent Log Activity
Integration
check-iconREST API Support
check-icon5 Webhooks
After-Sales Support
check-icon1x Free Online Training
check-iconCustomer Support 8/5++
check-iconTraining Module & Documentation
check-iconWhatsApp Group Channel Support

Enterprise

Special price

Service for large-scale businesses with better omnichannel performance.

Unlimited Users (MAU/MUV)

WhatsApp Business Benefits
check-iconMasking Name
check-iconVerified Badge*
check-icon1x Free Top-Up Balance
check-iconUnlimited Users
WhatsApp Business Benefits
check-iconCustomize
check-iconAgent Division & Supervisor
check-iconAuto Assign Agent
check-iconAuto Distribute Agent by Division
check-iconUnlimited Backup Conversation
check-iconQuick Reply
Broadcast
check-iconSend Text Messages, Files & Multimedia
check-iconBroadcast Scheduling
check-iconDetailed Broadcast Reports
check-iconDownload Broadcast Results
check-iconBroadcast by Group / File Upload
check-iconSelf-Assign Broadcasted Contacts
Chatbot
check-iconCustomizable Greetings
check-iconIntent-Based Responder
check-iconInteractive Button
check-iconDelegate to Agent & Division
check-iconEasy ChatGPT Integration
check-iconCustomized AI w/ any LLM Engine
Ticketing
check-iconAuto-Create Ticket
check-iconTicket Resolve by Agent
check-iconDetailed Ticketing Report
check-iconAuto-Request Customer Feedback
Channel Configuration
check-iconCustomizable
Contact Database Management
check-iconAutomatically Save Customer Contacts
check-iconPersonalize Contact Profiles
check-iconLabeling & Grouping Contacts by Category
check-iconImport & Export Contacts
check-iconSpecific Agent Assignment
Report Management
check-iconAgent Performance Report
check-iconCustomer Satisfaction Report
check-iconMessage Usage Report
check-iconActive Customer Report
check-iconAgent Log Activity
Integration
check-iconREST API Support
check-iconCustomizable Webhooks
After-Sales Support
check-iconCustomizable
check-iconCustomer Support 24/7
check-iconTraining Module & Documentation
check-iconWhatsApp Group Support

All Packages Include

checkicon-1
After Sales Support
checkicon-2
Free Online Training
checkicon-3
Webhook & REST API

Conversation Top UP

Inbound Messages
Service Template
IDR274   IDR 0 / Message

First message initiated by Customer to Official WhatsApp, if there are conversations outside template (HSM) after that, then next messages are free within 24 hours

Outbound Messages
Utility Template
IDR 365 / Message

Utility messages (notifications) sent by Official WhatsApp to Customer

Authentication Template
IDR 430 / Message

Authentication messages (OTP) sent by Official WhatsApp to Customer

Marketing Template
IDR 600 / Message

Marketing messages sent by Official WhatsApp to Customer

*Top up balance minimum amount of Rp 1,000,000 (one million rupiah)

*Prices follow Meta's policies and are subject to change at any time

*The displayed prices are for Indonesian numbers with country code +62

Use Case

feature-1

Multi Agent Customer Service & Support

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Customer Agent Allocation

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Aftersales Customer Satisfaction Survey

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Customer Support & Ticketing

feature-5

Marketing & Promotion through Personal Chat

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Notification Management

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Emergency Report and Notification

feature-8

Payment / Tuition Reminder

feature-9

Authentication and Verification Services

feature-10

Omnichannel - Social Media and Marketplace

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Chat Commerce (Order, Transaction & Tracking)

feature-12

Multiple WABA Number Monitoring

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Event Registration

feature-14

Online Appointment

feature-15

Rental Service Booking System

feature-16

Public Service Information Management

Why Choose Maxchat?

Data Security & ISO icon

Data Security & ISO

Implementing best practice security end-to-end encryption, ISO standards in all services. Can be strengthened with dedicated server/on premise services, or legally with NDA.

Dedicated Support icon

Dedicated Support

Supported by dedicated account manager, and reliable and responsive support team directly through WhatsApp popup, and call center, to resolve technical and non-technical issues.

Competitive Pricing icon

Competitive Pricing

Best offers to support business sustainability, with relatively competitive packages and prices, without sacrificing service quality.

Subscription Ease icon

Subscription Ease

Available on business marketplace platforms, such as E-catalog and MBIZ Market. With flexible payment methods and subscription periods.

Flexible Platform icon

Flexible Platform

Application platform designed to meet specific user needs, with add-on systems, integration with existing systems, or full custom.

High Performance icon

High Performance

Platform architecture designed from the beginning to handle high loads, and can be enhanced by upgrading infrastructure.

FAQ

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Tentang Maxchat

PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.

Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.

PT. Maxchat Inovasi Indonesia

http://maxchat.id

Hubungi kami

location
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
location
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
emailbusiness@maxchat.id
phone0812-3451-1449

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