Providing a better customer experience across various channels with Maxchat's Omnichannel.

- Customer service program information

- Promotion channels to customers

- Bank operational information center

- Channels for reporting issues

- Complaint service via WhatsApp

- Online account opening service

- Blasting reminder for installment payments

- Credit application through Whatsapp

- Promotional channels to customers

- Information about online service procedures

- Chatbot for new customer FAQs

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- Sending OTP security codes

- Sending promotions to targeted customer

- Notification of customer transaction activation

- Internal system integration with APIs

- Product and Service Information

- Information about Service Products

- Information of the nearest branch locations

- Socialization of Premium Calculations via WhatsApp

- Service promotion channel

- Information on program submission requirements