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Multiple Agent

Distribute customer messages to the right agents automatically.

Collaborate customer conversation sessions through task delegation based on department and agent specialization.

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Unlimited Collaboration. All Agents, One Platform.
Complete data to help you understand customers and improve service quality daily.
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WhatsApp, Instagram, Email, and more—all can be handled efficiently by your team.
  • Agents can reply to messages from different channels without opening multiple apps
  • Conversation history and context are always preserved
  • Customers feel more valued with quick & consistent responses
Simple Workflow, Maximum Results
You gain full control over operational data to support strategic decision-making and service optimization.
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Monitor performance, chat distribution, and service quality from one control panel.
  • Comprehensive reports on response time & chat volume
  • Easily manage agent workload
  • Full transparency and control for supervisors

Teamwork, Without Hassle

  • Quick response from anyone

    Many active agents in one dashboard allow customers to get answers faster without long waits.

  • Service remains smooth

    Conversations continue even if agents change—all history remains saved and easy to continue.

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Maximize your business opportunities with Maxchat

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Tentang Maxchat

PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.

Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.

PT. Maxchat Inovasi Indonesia

http://maxchat.id

Hubungi kami

location
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
location
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru

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© PT Maxchat Inovasi Indonesia (2025)