Retail & E-Commerce Sector Case Journey
Product Discovery
Shopping Experience
Loyalty & Engagement
Product Discovery
- Personalized offers based on purchase history
- New product & flash sale notifications
- New product release announcements
Automatically & Personally Respond to Thousands of Chats⌵
Retail & e-commerce often struggle with high chat volumes, especially during promos or product launches.
- ✅ Maxchat enables auto-replies and message personalization
- 💬 Engage customers faster without sacrificing service quality
- 📈 Proven to increase conversion rates by up to +32%
Chatbot for Instant Transactions & Catalogs⌵
Automatic Reminders & Customer Loyalty⌵
Service Proposal – Retail & E-Commerce
Effective Communication Guide for Retail & E-Commerce
Build quick & personal connections with customers via WhatsApp and other chat platforms.
 This kit contains strategies, conversation templates, and successful case studies that can be directly adapted.
Download Now
PDF Format (PDF, PPT, JPG, XLSX) | Size: ±5MB
Success Stories
MPR Secretariat General
Internal Notification
The Internal Notification Service for the MPR Secretariat General is designed to quickly and efficiently deliver important information to all internal staff through an integrated system. This service helps ensure that every policy, agenda, or important announcement is received on time without communication barriers.
4x faster
Internal information delivery is now 4x faster
24/7 active
Automatic notifications run nonstop
-70% workload
Significant reduction in manual admin burden
MPP Merdeka Malang
Department Information Service
Simplifies public access to various information from relevant departments through a fast and responsive chatbot available at all times.
3x faster
Access to department info is now more efficient
100+ FAQs
Frequently asked questions answered instantly by the system
Integrated
All departments are connected in one platform
Tentang Maxchat
PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.
Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.
PT. Maxchat Inovasi Indonesia
http://maxchat.idHubungi kami
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
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