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Travel

Serve Travelers Faster, More Personal, Through WhatsApp

From hotel reservations to flight ticket updates, Maxchat helps tourism industry players provide instant and comfortable communication for customers—automated, efficient, and ready anytime.

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Travel Sector Case Journey

Travel Planning & Booking
Travel Planning & Booking
Travel Experience
Travel Experience
Post-Travel Service
Post-Travel Service
Travel Plans & Bookings
  • Local and international travel package recommendations
  • Flight, train, and hotel room availability information
  • Customized travel planning (itinerary) assistance
  • Booking confirmations with digital tickets
Travel Plans & Bookings

24/7 Quick Responses for Guests & Travelers⌵

Customers want immediate answers—especially during reservations, schedule changes, or while traveling.

  • 🤖 Maxchat chatbot ready to serve anytime without operational hour limits
  • 📞 No more phone queues or overwhelmed CS
  • ⏱️ Average response in <5 seconds
Automated Reservations & Important Notifications⌵
Enhance Customer Satisfaction Without Adding Staff⌵

Download Kit – Travel Sector

Create Fast and Comfortable Guest Experiences via WhatsApp

Get an exclusive kit containing guides, conversation templates, and visual materials to improve customer service in hotels, airlines, travel agencies, and tourism providers. Specially designed for Maxchat customers and users interested in implementing modern communication solutions.

Download Kit

Download Maxchat Health Kit

PDF Format (PDF, PPT, JPG, XLSX) | Size: ±4MB

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Our Services Have Been Trusted By Various Transportation Industries

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Tentang Maxchat

PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.

Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.

PT. Maxchat Inovasi Indonesia

http://maxchat.id

Hubungi kami

location
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
location
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru

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© PT Maxchat Inovasi Indonesia (2025)