🛒 Penting! Pembaruan harga conversation per 1 Juli

Integrated solutions for your customer relationships, sales, and business mass communication

item iconOmnichannel
item iconWhatsapp API Only
item iconSystem Custom

Pro

Rp. 850.000 per bulan

Service suitable for small businesses who want their WhatsApp to be verified.

Unlimited Users (MAU/MUV)

WhatsApp Business Benefits
check-iconMasking Name*
check-iconwWatsapp Blue Checklist*
check-iconUnlimited Users
Multi-Agent
check-icon5 Agents
check-iconAgent Division & Supervisor
check-iconAuto Assign Agent
check-iconUnlimited Backup Conversation
check-iconQuick Reply
Broadcast
check-iconSend Text Messages, Files & Multimedia
check-iconBroadcast Scheduling
check-iconDetailed Broadcast Reports
check-iconDownload Broadcast Results
check-iconBroadcast by Group / File Upload
check-iconSelf-Assign Broadcasted Contacts
Chatbot
check-iconCustomizable Greetings
check-iconIntent-Based Responder
check-iconInteractive Button
Ticketing
check-iconAuto-Create Ticket
check-iconTicket Resolve by Agent
check-iconDetailed Ticketing Report
check-iconAuto-Request Customer Feedback
Channel Configuration
check-iconWhatsApp
check-iconTelegram
Contact Database Management
check-iconAutomatically Save Customer Contacts
check-iconPersonalize Contact Profiles
check-iconLabeling & Grouping Contacts by Category
check-iconImport & Export Contacts
check-iconSpecific Agent Assignment
Report Management
check-iconAgent Performance Report
check-iconMessage Usage Report
check-iconActive Customer Report
check-iconAgent Log Activity
Integration
check-iconREST API Support
check-icon1 Webhook
After-Sales Support
check-icon1x Free Online Training
check-iconCustomer Support 8/5++
check-iconTraining Module & Documentation
check-iconWhatsApp Group Support

Business

Rp. 2.500.000 per bulan

Service suitable for medium level businesses with quite a lot of broadcast needs.

Unlimited Users (MAU/MUV)

WhatsApp Business Benefits
check-iconMasking Name
check-iconVerified Badge*
check-icon1x Free Top-Up Balance
check-iconUnlimited Users
Multi-Agent
check-icon15 Agents
check-iconAgent Division & Supervisor
check-iconAuto Assign Agent
check-iconAuto Distribute Agent by Division
check-iconUnlimited Backup Conversation
check-iconQuick Reply
Broadcast
check-iconSend Text Messages, Files & Multimedia
check-iconBroadcast Scheduling
check-iconDetailed Broadcast Reports
check-iconDownload Broadcast Results
check-iconBroadcast by Group / File Upload
check-iconSelf-Assign Broadcasted Contacts
Chatbot
check-iconCustomizable Greetings
check-iconIntent-Based Responder
check-iconInteractive Button
check-iconDelegate to Agent & Division
check-iconEasy ChatGPT Integration
Ticketing
check-iconAuto-Create Ticket
check-iconTicket Resolve by Agent
check-iconDetailed Ticketing Report
check-iconAuto-Request Customer Feedback
Channel Configuration
check-iconWhatsApp
check-iconTelegram
check-iconFacebook
check-iconInstagram
check-iconTwitter/X
Contact Database Management
check-iconAutomatically Save Customer Contacts
check-iconPersonalize Contact Profiles
check-iconLabeling & Grouping Contacts by Category
check-iconImport & Export Contacts
check-iconSpecific Agent Assignment
Report Management
check-iconAgent Performance Report
check-iconCustomer Satisfaction Report
check-iconMessage Usage Report
check-iconActive Customer Report
check-iconAgent Log Activity
Integration
check-iconREST API Support
check-icon5 Webhooks
After-Sales Support
check-icon1x Free Online Training
check-iconCustomer Support 8/5++
check-iconTraining Module & Documentation
check-iconWhatsApp Group Channel Support

Enterprise

Contact Us! per bulan

Service for large scale businesses with better omnichannel performance.

Unlimited Users (MAU/MUV)

WhatsApp Business Benefits
check-iconMasking Name
check-iconVerified Badge*
check-icon1x Free Top-Up Balance
check-iconUnlimited Users
WhatsApp Business Benefits
check-iconCustomize
check-iconAgent Division & Supervisor
check-iconAuto Assign Agent
check-iconAuto Distribute Agent by Division
check-iconUnlimited Backup Conversation
check-iconQuick Reply
Broadcast
check-iconSend Text Messages, Files & Multimedia
check-iconBroadcast Scheduling
check-iconDetailed Broadcast Reports
check-iconDownload Broadcast Results
check-iconBroadcast by Group / File Upload
check-iconSelf-Assign Broadcasted Contacts
Chatbot
check-iconCustomizable Greetings
check-iconIntent-Based Responder
check-iconInteractive Button
check-iconDelegate to Agent & Division
check-iconEasy ChatGPT Integration
check-iconCustomized AI w/ any LLM Engine
Ticketing
check-iconAuto-Create Ticket
check-iconTicket Resolve by Agent
check-iconDetailed Ticketing Report
check-iconAuto-Request Customer Feedback
Channel Configuration
check-iconCustomizable
Contact Database Management
check-iconAutomatically Save Customer Contacts
check-iconPersonalize Contact Profiles
check-iconLabeling & Grouping Contacts by Category
check-iconImport & Export Contacts
check-iconSpecific Agent Assignment
Report Management
check-iconAgent Performance Report
check-iconCustomer Satisfaction Report
check-iconMessage Usage Report
check-iconActive Customer Report
check-iconAgent Log Activity
Integration
check-iconREST API Support
check-iconCustomizable Webhooks
After-Sales Support
check-iconCustomizable
check-iconCustomer Support 24/7
check-iconTraining Module & Documentation
check-iconWhatsApp Group Support

All Packages Include

checkicon-1
After Sales Support
checkicon-2
Free Online Training
checkicon-3
Webhook & REST API

Conversation Top UP

Inbound Message
Service Template
Rp274   Rp 0 / Message

First message initiated by Customer to Whatsapp Official, if there is conversation outside template (HSM) after that, then next messages are free within 24 hours

Outbound Message
Utility Template
Rp 365 / Message

Utility (notification) messages sent by Whatsapp official to Customer

Authentication Template
Rp 430 / Message

Authentication (OTP) messages sent by Whatsapp Official to Customer

Marketing Template
Rp 600 / Message

Marketing messages sent by Whatsapp official to Customer

*Minimum top-up balance of Rp 1,000,000 (one million rupiah)

*Prices follow Meta's regulations and may change at any time

*Prices shown are for Indonesian numbers +62
WHATSAPP API COST ESTIMATION

Automatic WhatsApp Business API Pricing Calculation

WhatsApp Business API sets costs based on 24-hour conversation sessions between businesses and customers. These costs vary depending on conversation category. Use Maxchat calculator to estimate your total monthly expenses.

How to categorize template messages?
  • Promotion campaigns and marketing message distribution
  • Information about special discounts or promotions
  • Product launch notifications or event reminders
Conversation Type: marketingRp 0
0 Conversation Type marketing
Conversation Type: utilityRp 0
0 Conversation Type utility
Conversation Type: authenticationRp 0
0 Conversation Type authentication
Conversation Type: serviceRp 0
0 Conversation Type service
Total PriceRp 0
For deeper understanding of conversation categories and their impact on your costs, it is recommended to discuss with Maxchat's social commerce experts.
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Tentang Maxchat

PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.

Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.

PT. Maxchat Inovasi Indonesia

http://maxchat.id

Hubungi kami

location
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
location
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
emailbusiness@maxchat.id
phone0812-3451-1449

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