Public Sector Case Journey
Public Solutions & Information
Public Services
Public Participation & Feedback
Public Awareness & Information
- Public service announcements (social assistance, government subsidies, policy updates)
- Emergency information (floods, earthquakes)
- Infrastructure maintenance notices (roads, bridges, public transportation)
- Utility service status notifications (water, electricity)
Faster and More Responsive Public Services⌵
Citizens need quick information but have limited staff? MaxChat automatically answers common questions like service schedules, document procedures, to official announcements, without waiting for manual replies.
- Active 24/7
- Reduced staff workload
- Standard & neat responses
Secure & Targeted Information Distribution⌵
Service Modernization Without Changing Existing Systems⌵
Service Proposal – Government Sector
Bring Public Service Offerings into the Digital Era with Maxchat's Exclusive Kit
Strategic guide, educational materials, and ready-to-use chatbot scripts to accelerate public service digitalization via WhatsApp, Telegram, and Web Chat.
Exclusively for Maxchat users and potential users.
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PDF Format (PDF, PPT, JPG, XLSX) | Size: ±5MB
Success Stories
MPR Secretariat General
Internal Notification
The Internal Notification Service for the MPR Secretariat General is designed to quickly and efficiently deliver important information to all internal staff through an integrated system. This service helps ensure that every policy, agenda, or important announcement is received on time without communication barriers.
4x faster
Internal information delivery is now 4x faster
24/7 active
Automatic notifications run nonstop
-70% workload
Significant reduction in manual admin burden
MPP Merdeka Malang
Department Information Service
Simplifies public access to various information from relevant departments through a fast and responsive chatbot available at all times.
3x faster
Access to department info is now more efficient
100+ FAQs
Frequently asked questions answered instantly by the system
Integrated
All departments are connected in one platform
Our Services Have Been Trusted By Various Government Agencies
Tentang Maxchat
PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.
Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.
PT. Maxchat Inovasi Indonesia
http://maxchat.idHubungi kami
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
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