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Food & Beverage

Enhance Customer Service in Your Restaurant in Seconds.

With Maxchat, you can answer menu inquiries, process reservations, and handle customer complaints in real-time on WhatsApp—without leaving the cashier’s desk.

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Food & Beverage Sector Case Journey

Reservations & Pre-Visit Engagement
Reservations & Pre-Visit Engagement
Dine-In Interaction
Dine-In Interaction
Loyalty & Re-Engagement
Loyalty & Re-Engagement
Reservations & Pre-Visit Engagement:
  • Automatic table or room reservations
  • Availability notifications & booking confirmations
  • Booking reminders + menu/spa/extra service recommendations
Reservations & Pre-Visit Engagement:

Automated Ordering & Table Reservations⌔

Make it easier for customers to order food/drinks or reserve a table directly via WhatsApp without long waiting times.

  • 📈 70% reduction in customer wait times
  • đŸœïž 35% increase in table reservations via WhatsApp
Faster Feedback & Customer Support⌔
Loyalty Program & Repeat Visit Reminders⌔

Service Proposal – F&B Sector

Take Your Culinary Business to the Next Level with Maxchat

Download the exclusive kit for F&B business owners and discover how to optimize customer service, increase repeat orders, and speed up ordering through WhatsApp.

Download Kit

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PDF Format (PDF, PPT, JPG, XLSX) | Size: ±4MB

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Tentang Maxchat

PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.

Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.

PT. Maxchat Inovasi Indonesia

http://maxchat.id

Hubungi kami

location
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
location
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru

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© PT Maxchat Inovasi Indonesia (2025)