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IT Service

One Chat Platform for Support, Onboarding, & Client Engagement

Maxchat is here as an integrated communication solution for IT companies and software vendors to build a responsive, fast, and automated customer experience.

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IT Service Sector Case Journey

Lead Generation & Pre-Sales
Lead Generation & Pre-Sales
Onboarding & Aktivasi
Onboarding & Aktivasi
Customer Retention & Support
Customer Retention & Support
Lead Generation & Pre-Sales
  • Automated product demo chatbot based on industry needs
  • Scheduling technical consultations via WhatsApp
  • Sending proposals or decks directly to the prospect's WhatsApp
Lead Generation & Pre-Sales

Fast Response for Technical Support⌵

Technical issues can happen anytime. With Maxchat, customers receive quick responses without having to wait for the CS team to be online.

  • 🤖 24/7 active chatbot
  • 📉 Reduce ticket backlog by up to 45%
  • ⏱️ Average response time < 7 seconds
Automated Onboarding and Product FAQ⌵
Follow-up Leads & Client Engagement on WhatsApp⌵

Service Proposal – ISV Sector

Digital Communication Strategy Guide for Technology Companies

Are you an IT service provider, software house, or digital application vendor?
This exclusive deck will help you design a more effective, faster, and automated customer communication strategy.

Download Kit

Download Now

PDF Format (PDF, PPT, JPG, XLSX) | Size: ±4MB

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Tentang Maxchat

PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.

Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.

PT. Maxchat Inovasi Indonesia

http://maxchat.id

Hubungi kami

location
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
location
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru

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© PT Maxchat Inovasi Indonesia (2025)