Feature
Omnichannel Messaging
Manage All Customer Messages from Various Channels in One Maxchat Platform.
Analytics & Reports
Monitor agent performance, activity history, and customer satisfaction levels through detailed reports.
Multiple Agent
Automate message distribution to the most suitable agents efficiently.
CSAT
Get business insights from customer feedback about your service quality.
Ticketing System
Problems are more structured, all customer tickets are resolved properly.
AI Chatbot
Send bulk messages to thousands of contacts in seconds.
Maxchat AI
Tickets handled neatly, customer problems no longer missed.
Message Broadcast
Easily send bulk messages to various channels
WhatsApp OTP
Special service package for OTP delivery, with per message scheme, no need for monthly subscription
System Integration
Seamlessly connect with internal or third-party tools
Lead Scoring
Automatically identify and prioritize the best prospects with AI support from Maxchat.
24/7 Online Agent Management
Deliver seamless customer support with Auto-Handover Agent. Chats are automatically routed to available agents for faster responses and exceptional service.
Industry
Healthcare
Clinic

Pharmacy

Healthcare Facilities
Government
Bureaucracy

Public Services

Warnings & Announcements

Contact Center
Finance
Financial

Banking

Insurance

Investment
Property
Property

Real Estate

Interior Design

Developers and Contractors
Education
Formal Education

Non-Formal Education

Courses
Retail
Store

Showroom

Professional Service
Agency
IT Agency

Marketing & Creative Agency

Wedding Organizer

Event Organizer
Travel
Hotel

Restaurant

Cafe

Spa & Salon

Rental & Coach
Utilities
Utilities

Public Services
Legal & Consultant
Notary & Lawyers

Business Consultation
Food & Beverage
Table Reservations & Orders

Menu & Special Package Promotions

Customer Service
NGO
Donor & Volunteer Registration

Fundraising & Campaign Promotions
Pricing
Partner
Resources
Blog
Download Freebies
Help & Support Center
Tutorial & Manual
Documentation
Media & Press Kit
Contact

Non-Government Organization

One Platform, All Your NGO Communication Needs

From social campaigns to transparency reports, automate your communication and reach more beneficiaries.

NGO Sector Case Journey

Social campaigns & public education
Program or training participant registration
Field activity notifications (aid distribution, social actions)

Monthly donation reminders
Updates on transparency reports for fund usage
WhatsApp blasts for emergency donation campaigns (disaster, humanitarian)

Volunteer registration via WhatsApp
Updates on field activity schedules for volunteers
Volunteer group communication based on region/program

Donation & Transparency Report Automation⌵

Manage regular donation reminders, update fund usage, and send activity reports directly via WhatsApp.

📈 Donors stay more engaged when they receive regular updates
📊 Automatic reminders encourage recurring donations

More Efficient Volunteer Registration & Coordination⌵

Quick Response for Humanitarian Campaigns⌵

Download Kit – NGO Sector

Enhance NGO Services Through Chat, Start Here

Get an exclusive package containing practical guides, community education materials, chatbot scripts, and examples of Maxchat implementation in the nonprofit sector. Exclusive for Maxchat users and prospective users.

Download Maxchat NGO Kit

PDF Format (PDF, PPT, JPG, XLSX) | Size: ±4MB

Full Name*

Institution Name*

Email*

WhatsApp Number*

Position/Title*

I agree to the Terms and Conditions

I would like to participate in surveys, exclusive content, or other updates

By submitting this form, you agree to the Maxchat Privacy Policy , and agree to receive marketing emails from Maxchat. You can unsubscribe at any time.