Feature
Omnichannel Messaging
Manage All Customer Messages from Various Channels in One Maxchat Platform.
Analytics & Reports
Monitor agent performance, activity history, and customer satisfaction levels through detailed reports.
Multiple Agent
Automate message distribution to the most suitable agents efficiently.
CSAT
Get business insights from customer feedback about your service quality.
Ticketing System
Problems are more structured, all customer tickets are resolved properly.
AI Chatbot
Send bulk messages to thousands of contacts in seconds.
Maxchat AI
Tickets handled neatly, customer problems no longer missed.
Message Broadcast
Easily send bulk messages to various channels
WhatsApp OTP
Special service package for OTP delivery, with per message scheme, no need for monthly subscription
System Integration
Seamlessly connect with internal or third-party tools
Lead Scoring
Automatically identify and prioritize the best prospects with AI support from Maxchat.
24/7 Online Agent Management
Deliver seamless customer support with Auto-Handover Agent. Chats are automatically routed to available agents for faster responses and exceptional service.
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Contact

Agency

Enhance Interactions, Ticket Sales, and Event Services via Automated WhatsApp

Maxchat helps event organizers and entertainment management handle ticket communications, event info, and fan interactions automatically, saving time, efficient, and measurable.

Case Study Journey

Artist, band, or speaker bookings
Venue and decoration bookings
Participant registration for events (workshops, concerts, seminars)

Reminders for rehearsal schedules, preparations, and technical events
Digital ticket distribution with QR codes
Event status updates (time/venue changes)

Sending event recording videos & photos
Thank you messages to participants & sponsors
Participant testimonials and satisfaction surveys

Quick Responses for Thousands of Visitor & Fan Messages⌵

During promotions or event days, thousands of messages can pile up unanswered.

Maxchat automatically answers common questions (schedules, venues, ticket prices)
Avoids bad reputation from slow responses
Chatbot active 24/7 even when teams are busy at event locations

Real-Time Event Update Broadcasts⌵

Automated Tickets, Confirmations, and Follow-Ups⌵

Download Kit – Agency

Build More Organized and Interactive Events Through Automated WhatsApp

This kit contains pricing, chatbot previews, and broadcast templates specially designed for event promoters, artist management, and large event organizers. This download is exclusively for Maxchat customers or users interested in implementing modern communication solutions in entertainment and events.

Download Maxchat Agency Kit

PDF Format (PDF, PPT, JPG, XLSX) | Size: ±4MB

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