Peringatan! Waspada penipuan atas nama Maxchat

Feature
Omnichannel Messaging
Manage All Customer Messages from Various Channels in One Maxchat Platform.
Analytics & Reports
Monitor agent performance, activity history, and customer satisfaction levels through detailed reports.
Multiple Agent
Automate message distribution to the most suitable agents efficiently.
CSAT
Get business insights from customer feedback about your service quality.
Ticketing System
Problems are more structured, all customer tickets are resolved properly.
AI Chatbot
Send bulk messages to thousands of contacts in seconds.
Maxchat AI
Tickets handled neatly, customer problems no longer missed.
Message Broadcast
Easily send bulk messages to various channels
WhatsApp OTP
Special service package for OTP delivery, with per message scheme, no need for monthly subscription
System Integration
Seamlessly connect with internal or third-party tools
Lead Scoring
Automatically identify and prioritize the best prospects with AI support from Maxchat.
24/7 Online Agent Management
Deliver seamless customer support with Auto-Handover Agent. Chats are automatically routed to available agents for faster responses and exceptional service.
Industry
Healthcare
Clinic

Pharmacy

Healthcare Facilities
Government
Bureaucracy

Public Services

Warnings & Announcements

Contact Center
Finance
Financial

Banking

Insurance

Investment
Property
Property

Real Estate

Interior Design

Developers and Contractors
Education
Formal Education

Non-Formal Education

Courses
Retail
Store

Showroom

Professional Service
Agency
IT Agency

Marketing & Creative Agency

Wedding Organizer

Event Organizer
Travel
Hotel

Restaurant

Cafe

Spa & Salon

Rental & Coach
Utilities
Utilities

Public Services
Legal & Consultant
Notary & Lawyers

Business Consultation
Food & Beverage
Table Reservations & Orders

Menu & Special Package Promotions

Customer Service
NGO
Donor & Volunteer Registration

Fundraising & Campaign Promotions
Pricing
Partner
Resources
Blog
Download Freebies
Help & Support Center
Tutorial & Manual
Documentation
Media & Press Kit
Contact

Optimize time and customer costs by connecting existing systems with WhatsApp API

Benefits of Maxchat API for the Logistics Industry

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Benefits of Maxchat API for the Logistics Industry

Fulfillment services via WhatsApp

Product/warranty issue reporting

Sending promotions to targeted audiences

Information about becoming a Dropshipper/Reseller

Consultation on released products

Customer feedback surveys

Our Services Have Been Trusted By Various Logistics Industries

About Maxchat

PT Maxchat Inovasi Indonesia is Meta’s official partner for providing official WhatsApp API and omnichannel services.

Maxchat.id is an Independent Software Vendor (ISV) for WhatsApp API services in Indonesia.

PT. Maxchat Inovasi Indonesia

Contact Us

Jakarta

Indonesia Stock Exchange Tower 1, Level 3, Unit 304

Jl. Jend. Sudirman Kav. 52-53

Jakarta Selatan 12190

Malang

Kota Malang Jawa Timur 65141

Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru

business@maxchat.id

0812-3451-1449

Social Media

Maxchat Instagram

Registered With

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© PT Maxchat Inovasi Indonesia (2026)

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